Tshwane power outages today (13 November 2026): affected areas, causes and when power returns
A transformer tripped at Tshwane's Njala Substation on Friday afternoon, knocking out the Mooikloof, Wapadrand, Waltloo, Mamelodi, Hatherley and Koedoespoort substations. No restoration time has been given.
A major power failure hit parts of Pretoria East and Mamelodi on Friday afternoon, 13 November 2026. The City of Tshwane says Transformer 1B tripped at Njala Substation, affecting its 275kV and 132kV circuit breakers (City of Tshwane, 15:53).
Njala is a bulk substation, so the trip knocked out several substations that feed other parts of the network. The city says its transmission team has been sent out. It has not given a restoration time.
Which Tshwane substations are affected?
| Substation affected | What the city says | Source |
|---|---|---|
| Mooikloof | Off after the Njala Transformer 1B trip | City of Tshwane, 15:53 |
| Wapadrand | Off after the Njala Transformer 1B trip | City of Tshwane, 15:53 |
| Waltloo (TX 1C) | Off after the Njala Transformer 1B trip | City of Tshwane, 15:53 |
| Mamelodi 1, 2 and 3 | Off after the Njala Transformer 1B trip | City of Tshwane, 15:53 |
| Hatherley | Off after the Njala Transformer 1B trip | City of Tshwane, 15:53 |
| Koedoespoort | Off after the Njala Transformer 1B trip | City of Tshwane, 15:53 |
The city listed substations, not suburbs. If your area is fed from one of these substations, you are likely affected. Reported will add a suburb list if the city publishes one.
When will the power come back?
The city has not said. Its alert only confirms that the transmission team has been dispatched to Njala (City of Tshwane). Faults on bulk transformers can take hours to fix, and power is often switched back on in stages, but no official time has been given for this one.
Is this load shedding?
No. The city says the outage was caused by a transformer trip at Njala Substation on its own network. You can check the national status on Eskom's load shedding page.
How do I report a power outage in Tshwane?
| What | How |
|---|---|
| Call | Customer care centre on 012 358 9999, option 3 |
| SMS | The word "power" followed by your account number to 082 612 0333 or 44676 |
| Online | City of Tshwane power failure reporting |
| Updates | Follow @CityTshwane on X |
These are the contact details the city gave in its 10 November media alert. Because this is a bulk fault the city already knows about, you do not need to log a separate call unless your power stays off after nearby areas are back. Switch off or unplug sensitive appliances so they are protected when supply returns, and treat any fallen lines as live.
FAQ
Why is there no power in Mamelodi and Pretoria East today?
The City of Tshwane says Transformer 1B tripped at Njala Substation on Friday afternoon, affecting the Mooikloof, Wapadrand, Waltloo, Mamelodi 1, 2 and 3, Hatherley and Koedoespoort substations.
When will power be restored?
The city has not given a restoration time. It says its transmission team has been dispatched to Njala Substation.
How do I report a power outage in Tshwane?
Call 012 358 9999 and choose option 3, SMS the word power followed by your account number to 082 612 0333 or 44676, or log it on powerfailure.tshwane.gov.za.