Durban water outages today (5 November 2026): affected areas, causes and when water returns
Pinetown South, Savannah Park, Klaarwater and Nagina still have little or no water on 5 November as Durban Heights supply cuts drain reservoirs. Areas, tankers and how to report.
Parts of Pinetown South and nearby areas west of Durban still have unreliable or no water on Thursday, 5 November 2026. eThekwini says it cannot yet give a date for normal supply to return (eThekwini via My Durban).
Which areas are affected?
eThekwini lists these supply zones (eThekwini via My Durban):
| Supply zone | Areas |
|---|---|
| N-Pump Station | Klaarwater, Phumphele, St Wendolins, parts of Nsizwakazi, Savannah Park Phases 1 and 2, Wiltshire Factories |
| Washington Heights Reservoir | Klaarwater, Nsizwakazi, Regency Park, Latana, Hlanganisa, Gwala Road, Sarjoo Road |
| Intake Reservoir | Demat, Progress Road, Mawelewele, Intake Road, Luganda, parts of Nagina Township, Khoseleni, Sthundu Hills, Dambuza, parts of Bell Tower Road and Grasmere Road, Mpongo Road |
Residents in Savannah Park say taps still run dry several times a day, sometimes for days at a time (East Coast Radio).
What is causing the outage?
Bulk supplier uMngeni-uThukela Water has cut supply at the Durban Heights Water Treatment Works. This lowered flows in the Southern Aqueduct and dropped levels at the Northdene and Shallcross reservoirs. Pinetown South relies entirely on Shallcross, and the Washington Heights and Intake reservoirs are empty (IOL).
When will water return?
There is no confirmed timeframe. Pumping will restart once Shallcross stabilises and inflows from the Southern Aqueduct improve (eThekwini via My Durban).
Where can I get water in the meantime?
Water tankers have been sent to Klaarwater, St Wendolins, Savannah Park, Regency Park, Luganda and parts of Nagina Township (IOL).
How do I report a water fault in Durban?
Use the eThekwini app, WhatsApp 073 148 3477, call 080 311 1111 toll free, or email [email protected] (eThekwini via My Durban).
FAQ
Why is there no water in Pinetown South?
Bulk supply cuts at Durban Heights have left the Shallcross, Washington Heights and Intake reservoirs low or empty.
When will water be back?
eThekwini has not given a date. Pumping resumes once Shallcross reservoir levels recover.
How do I report no water in eThekwini?
WhatsApp 073 148 3477, call 080 311 1111 or email [email protected].